The following Guidelines are still in place for safety

• There will be additional time between appointments to allow for complete sanitation of all touchable surfaces inside the treatment room.  
• Continued sanitization of all surfaces and linen switch is performed after each client.
• Masks are still required for unvaccinated individuals.  
• When you arrive for your appointment you will enter through the main entry doors of The Bright Raven East training facility.  
• Your therapist will then escort you to wash your hands or hand sanitizer upon arrival. 
•  You will be given a plastic bin for extra clothing and personal items to minimize contact within the treatment room. 

• Payments and tips are taken online and can be processed before your appointment to reduce the amount of paper contact. 
•  All client intake forms are paperless and must be filled out online. 
•  If your appointment must be rescheduled due to illness, a full credit of your payment will be applied to your next visit. There are no cancellation fees for sickness when you arrive to your appointment or call due to illness.
•  24 hour notice is necessary to cancel, no shows will be charged the full amount of the appointment scheduled.